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Supplied By Telenet Group    On June 6, 2016    Comments(49)

FREE My BASE version1.6.2 Download

Monitor, manage and control your BASE call plan with My BASE.
Simple, quick and practical, this application enables you to access the following services :

- View your usage (mobile Internet / minutes / texts / credit)
- Pay your invoice or pay for other BASE numbers and see your invoice history
- Top up for yourself or for other BASE numbers
- Find a BASE point of sale through an advanced shop locator
- Send to and receive messages from the BASE contact center
- Possibility to opt-in for e-invoice

Terms & Conditions:
The My BASE application is only available for all active BASE customers via BASE’s EDGE, 3G and 4G mobile networks or by WiFi. Use of the application is free. The price of the data usage linked to downloading and using the app depends on your call plan.
Got a question or comment?
Go to the BASE Community (

Telenet Group part of our Productivity and have average installs from 100000 to 500000. Last Update June 6, 2016. Google play rating is 73.6419. Current verison is 1.6.2. Actual size 14.0 MB.

What's new

    Bugs and stability fixes
Download my-base.apk 14.0 MB


Better app, Ugly icon! The app got better but the icon has gotten way more ugly. Please chance it back! I will have to remove it from my desktop.

Very good app I had an issue with the previous version, but their support team was very helpful and responsive and the new update is working very well now, thank you to the developer and the support team for a good job!

Very handy

All Info I need in the app. Excelent work Base.

Not working..... Error. error. error. Please....fix ASAP

Credentials don't match I registered my password. Password was confirmed by SMS. I enter my phone number and the password in the app and I get the error:"credentials don't match" --'

Useful but not perfect Easy tool to pay invoices, follow up bill amount etc. Nice app. There is a bug though: I have B-0, unbilled usage €15 and app says that I used internet for €46 already and reached 100% of limit which I don't have. Would be nice to see details of unbilled usage (net, sms, calls) but in general I like it.

outstanding the best apps that I need to check my invoices whenever am outside country.

Petty only that it blocks the avast anti theft apps Otherwise good app. I would love to be able to buy extra roaming bundles over it also though. Also Avast and theft doesn't work with the base apps installed. Pitty. More problems come up. I don't get sent confirmations from text messages, and this way and as i am travelling now this is geting really bad. I uninstalled the app but the problem somehow stays. Looks like the SMS-hook of the app stays and the bug is situated there. I am travelling now and I already missed some appointments with couchsurfing hosts this way. I 'm really angry and I think of turning to an other provider from the moment I 'm back home. Especially texts not arriving and having no confirmation is really crap. When making an appointment to sleep somewhere the same night you can't rely on messages being sent only days afterwards... using android 4.2.2 on an Samy S4 active

UNINSTALL! Doesn't work properly and then I'm receiving a heavy bill!

It doesn't work. Whatever I do to get my password registered, I still get the annoying block that credentials don't match.

Great app. Always by the hand. And very user friendly. Thanks

Helpfull It's helpfull to see your usage

Nice app You guys did a good job!!! Smooth system card based ui thats hashhash stuff !!! Thnx dev for this app

Easy to use And does what it's supposed to. Payments are very hassle free, which for led is the best part of the app

Doesn't work. As previous user stated: login unsuccessful due to server error is the constant response. Mobile version states in Dutch constantly that there's a technical issue. Typical of Base's base service!

Base has fixed the problem, according to them it was overloaded, quick respond from base and it's working perfectly.. thumb up Base

Only good for error message Cannot login. "Unknown server error. Please try again later".

Login error Still not able to log in... Doesn't seem to be fixed.

Can't login Login data works fine on the website but the app keeps saying the credentials don't match....

Well done. Nice UX. Now add a widget?!

base wow Incroyable

It isn't working

Login error... After numerous re-installs and retries..."login unsuccessful due to server error..."

"unknown server error"

Super Great looking app that gives me all the info I want at a glance! Goodbye to sending consult sms to know my usage :)

Functional - great! Relevant functions - easy to use...great!

Problem since last update (15/04) The app was working good, but screwed up my device when performing auto update on 15th April. Now I cannot get it installed again, with error code 24 (Unknown...) Please correct again! Device is a LG D620.

SGS 4 Verry good app. But need french.

The app is always installed on internal memory, no way to move it to SD card :-( Can you change it?

Can't install Cos smartphone different country. I have smartphone android from Indonesia. So every I installed this app. It's never work, it's not available in your country. So what!! So I used VPN and it's work. And I installed. I don't unduerstand why my device can't install this app without VPN. I have no problem to install another app by play store. But now I still can't logins.

Fault infomation FIRST i checked in my base aap. And it said you still have 70 mb left. I watched a video for 7 min and I got a massage"Dear customer, you have consumed approximately 10.00 EUR data in Belgium. "And then I opened my base aap it said you have still 54 mb and 15 euro balance left.??????????????????my 10 euro is gone!!!!!!!!!!!

Not actual information App is good, I like that it connects to another app, so I can topup directly from my card. However my balance and data usage is not actual, even if I press update button several times.

so amateur For no reason it log you out. Login is always big deal, it streams an animation as if login you in but it takes minutes mostly no luck. so amateur. Another thing it forget credit card number every time give number ect. Simply this app sucks...

It does what it says, but... I am using it for almost 2 years now. Been through several updates, and I'm still sometimes asking myself why it tells me that it cannot reach the server, why it cannot proceed with topping up my son or daughter's account, why either in 4g, 3g or wlan it requires me to put again and again my password. Now that Telenet acquired Base, I think it will be worst and more expensive.

Prob with sign in. It doesn't let me sign in, even though my phone number is correct. It Keeps on saying that my credentials don't match while they do.

Doesn't work properly...many time

Doesn't update I can't update my base app which means it shows the same balance and the same data etc... Which is not helpful at all

Oops! Login through the mobile network failed. Utter crap! Avoid at all cost.

Consistently reports wrong statistics on used minutes and data!

Balance update Doesn't update balance, data left or anything of the sort (messages,minutes etc...) even when clicking refresh or restarting the app. What's the point of the app if it takes hours to have informations updated. 1 star til fixed

Practical but lots of connection problems All the times forgets my login details and never can connect automatically from the network. It is practical application but is a pity I can not use it.

Excellent app I think every update is making the app better. Can have a good feel for mobile data usage

Horrible app Almost useless app. 95% of the cases it does not recognize my details when opening it.

Decent but not updated information It works fine to pay bill. I can even select bancontact and use the belfius app on my phone (quite cool) but why it keeps showing my last invoice as unpaid (despite having sent me a sms thanks for paying....).

Does not automatically update Great app, but they should do something with the update. Balance does not update automatically, nor does it when you press the refresh button. That's basically the whole point of having the app.

Really disappointing as balance does not update. And that is precisely the whole point of the app, to keep your expenses under control

It does not give you real-time info about your usage. Not even after hitting the refresh-button.

AB Better then nothing